John & Greg is a young and dynamic jewelry brand founded in 2022. We specialize in stainless steel jewelry and we work with professional suppliers and designers. Our mission is to provide simple and elegant design concept combining classic and modern elements to achieve versatile style and unique beauty. We dedicate all our time to producing high quality fashion jewelry to ensure that our customers receive accessories that are beautiful beyond satisfaction.
John & Greg offers you quality jewels with a design chosen with care and at a price accessible to all. Let yourself be inspired by the wide range of jewelry offered in our online shop! The varied choice of our collections will allow each man or woman to find the jewel or jewels in perfect harmony with his personality and his style.
A daily commitment
The quality of our products is the first of our concerns. Our goal: 100% customer satisfaction. That's why we constantly strive to maintain the highest level of quality.
In addition, we want to make your shopping experience as pleasant as possible. We continue to grow to meet the needs of all our customers. If you have any questions, do not hesitate to contact our customer service who will always be happy to help you.
At John & Greg, secure delivery is free for all items thanks to our transport partners!
Orders are usually processed and shipped within 48 hours of payment for the order. Indeed, we leave a period of 24 hours so that the delivery address can be modified.
Your order will then be entrusted to the carrier and the estimated delivery is 10 to 20 working days ( Monday to Friday) Orders are very often sent before 20 working days.
This may be due to the transport service, promotions and periods , we are not sure of its delays once your package has been shipped, but we do everything we can to reduce our delivery times as much as possible and improve your experience with us.
The satisfaction of our customers is important to us. If you have a request, you can contact us by email.
* If, during the week, you change your mind within 24 hours of your order, we will refund you directly.
* Once the items are in hand, you have 15 days to change your mind.
Simply send us an e-mail and upon receipt of your order, we will refund 100% of your payment.
If you return the package to our warehouse address, it will not be supported and we we will not be able to refund you. Please request return instructions from support@johngreg.com
* Products sold on our store are guaranteed against any design defect.
We will send the same item back to you, at our expense!
The warranty granted does not cover the following elements: in the event of breakage, theft, damage or mishandling of the item, in these cases, unfortunately, we will not be able to refund your order.
To properly clean your stainless steel jewellery , you don't need to search the store for very expensive products. You just have to bet on products that you use at home in everyday life. Here are the products to use to clean your stainless steel jewelry
SOAP AND WATER TO PROPERLY CLEAN YOUR STEEL JEWELRY
use soap and water to remove any unwanted stains you find on your stainless steel bracelet or stainless steel ring.
LEMON COMBINED WITH WHITE VINEGAR TO CLEAN YOUR JEWELRY
put on a dry cloth or microfiber cloth diluted vinegar (with water) or lemon juice. Then, you gently rub the stainless steel bracelet or your ring, favoring circular gestures. Finally, you can rinse the bracelet with water and dry it using a soft, clean cloth.
For more methods to maintain your stainless steel jewelry , see our article on the subject: HOW TO MAINTAIN A STAINLESS STEEL JEWELRY.
WHAT TO AVOID TO PROPERLY MAINTAIN A STAINLESS STEEL JEWELRY
The secret is to avoid anything that could be abrasive to a stainless steel bracelet. This is particularly the case for products such as bleach or household alcohol .
Also, note that your stainless steel bracelet or stainless steel ring may be subject to oxidation if it comes into contact with the sea. So, when you go to the beach, don't forget to take off your jewelry. and stainless steel accessories if you plan to swim. In fact, a marine environment can cause your beloved jewelry to oxidize.
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